Custom/Customised Orders Custom Topper or Wig Orders do not have a refund option for change of mind/colour/size etc. A custom piece is a bespoke product exclusively made with a particular client in mind. If Glamy Wigs alters a stock piece at the customer's request (e.g. an added colour or cut including the Glamy wigs Signature Cut) this is also classed as a 'Custom Order'.
A custom order includes;
Any Cut, including Glamy Signature Cut, Glamy Custom Cut, Glamy wig Thinning & Softening Cut. Glamy Custom Colour If the piece is faulty and unrepairable by Glamy Wigs, a refund will be issued.
This policy is subject to change at the discretion of Glamy Wigs.